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We respect your privacy
and appreciate the confidence you have
placed in SurfCity Networks as your
Broadband Access and Information
provider. We are committed to protecting
your privacy and preserving your trust.
This Privacy Policy explains how
personal information may be collected
and used at this site. Information
Collection and Use
SurfCity Networks
collects information from our users at
several different points on our website.
For example, we may collect personally
identifiable information from you such
as your name, address, phone number, and
e-mail address when you register or
subscribe to one of our services and at
other times. In addition, we
automatically collect non-personal
information such as your browser type,
operating system, IP address, and site
usage information, in order to evaluate
and improve the performance of our site.
We collect and use
information for the specific purposes
for which you provide it, such as
processing an online registration at
your request. We also collect and use
information:
- to enhance your experience at our site;
- to perform site administration and technical support;
- to notify you about events that may affect your Broadband service, new
products or services ;
- to create aggregate information about demographics and usage patterns;
- to call to your attention to special offers, products and services that may
be of interest to you.
We may disclose
personal information when required by
law to do so, or at the request of a law
enforcement agency. We may also disclose
personal information when we believe in
good faith that disclosure is necessary
or appropriate to avoid violation of, or
interference with, the terms of use of
our site or services, or with our
proprietary rights, or the rights of
third parties.
We will not sell,
share, or rent this personal information
to other third parties, and we will not
otherwise disclose personally
identifiable information to third
parties without your explicit
permission, except as disclosed in this
policy.
We may use aggregate
information to measure general site
usage patterns and characteristics of
our user base, and we may include such
aggregate information about our audience
in reports to our partners or vendors.
We may also disclose aggregated user
statistics (for example, 45% of our
customers live in
Orange County) without your permission in
order to describe our audience to
partners, vendors or other third
parties. However, this aggregate
information does not reference names,
phone numbers, e-mail addresses, or
other personally identifiable
information, and it is not traceable to
a specific recipient or e-mail address.
Registration
To use or access
certain features of the site, you may
have to register or otherwise provide
personal information. The decision to
provide this information is purely
optional; however, if you elect not to
register or provide such information,
you may not be able to access certain
content or features or participate in
various areas of the site.
Security
Personal information
collected by SurfCity Networks is stored
in secure operating environments that
are not available to the public. We are
dedicated to maintaining the security of
such information. Unfortunately, no data
transmission over the Internet can be
guaranteed 100% secure. As a result,
while we strive to protect your personal
information, we cannot ensure or warrant
the security of any information you
transmit to us, and you do so at your
own risk. Once we receive your
transmission, we make our best efforts
to ensure its security on our systems.
We will notify you immediately if any
breach of our security system affects
you by sending an e-mail notice to you
within 5 days of our discovery of any
such breach.
Cookies
We may place a text
file called a "cookie" in the browser
files of your computer or use other
technology to improve your navigation of
our site. The cookie itself does not
contain your personal information,
although it will enable us to relate
your use of the site to information that
you have specifically and knowingly
provided to us. You may be able to set
your browser to reject cookies, but then
you may be unable to access certain
areas of the site or may not be able to
customize the site's features.
Other Links
You may be able to
access content and other services
through links located on our site,
including the websites of business
affiliates, partners, advertisers or
other sites. This policy does not apply
to such content or services, and we are
not responsible for the content or
privacy practices of any site that may
be linked to our site. We recommend that
you review the privacy policy at each
such site.
Children's
Privacy Statement
This children's privacy
statement explains our practices with
respect to the online collection and use
of personal information from children
under the age of thirteen and provides
important information on your rights
under federal law with respect to such
information.
We do not knowingly
collect personally identifiable
information from children under the age
of 13. If we become aware that we have
inadvertently received personally
identifiable information from a user
under the age of thirteen, we will
delete such information from our
records. Because we do not knowingly
collect any personally identifiable
information from children under the age
of thirteen, we also do not knowingly
distribute such information to third
parties.
Agreement
Your use of our site
means that you have read, accepted and
agreed to this policy, and you consent
to use of your personal information as
set forth in this policy. If you do not
agree with this policy, please do not
use our site. We reserve the right to
change this policy at any time, and from
time to time, in which case we will post
the revised policy on our site. Your
continued use of the site after the
posting of any changes will constitute
your acceptance of such changes.
If you have concerns or
questions about the specifics of our
policy, please e-mail us at
suppport@surfcity.com. |
