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  SurfCity Networks
"FREE" Standard Calling Features
 

 

Voice Mail
SurfCity voice mail provides a powerful and flexible way to manage voice mail messaging.  Features can be accessed directly from your digital phone service or from any outside line. Some settings must be assessed using your personal webpage. Features include:
  • Record name and multiple greetings
  • Store messages in multiple message folders
  • Forward messages to another mailbox (business users only)
  • Voicemail messages can be forwarded to your email as .wav file attachments, allowing you to listen to them from your computer
  • You can elect to receive an email message whenever you receive a voice mail message

Caller-ID
You can tell who's calling you before you answer the phone. SurfCity Caller ID will show you the phone number of your incoming caller on your phone’s Caller ID display whenever it is available. It's compatible with any Caller ID touch-tone phone or device. It's an excellent way to manage your incoming calls

Call Waiting
SurfCity Call Waiting allows you to accept an incoming call while you're already on a phone call. This feature places your first call on hold while you answer the second incoming call.

Disable Call Waiting.
If you want to keep Call Waiting active, but want to turn it off for a single call, you can temporarily disable call waiting until you complete the phone call.

Call Transfer
SurfCity Call Transfer allows you to transfer any call to any other telephone number. When transferring a call you may either transfer a call as a "Blind Transfer" causing the call to be immediately transferred, or use an "Announced Transfer" to alert the call recipient in advance that you are transferring a call to them

For billing purposes, transferred calls continue to be billed to the originating party until terminated.

3-Way Calling
Surfcity 3-Way Calling allows you to connect 3 parties no matter where they are located. With SurfCity 3-Way Calling, you can connect with two other parties at the same time, allowing all 3 parties to talk at once. You are not charged a fee to make 3-Way Calls if you are calling within the contiguous 48 states. If you are calling internationally, your call will be billed incrementally based on that country rate, but there will be no extra fee for making the 3-Way Call.

For billing purposes, 3-Way Calls are treated as two separate calls that happen at the same time.

Call Forwarding.
SurfCity Call Forwarding allows you to send any incoming calls to any phone number you choose. Call forwarding can be managed from your personal webpage, from your digital phone line or from an outside line.

Online Call History
You can view your outgoing and incoming call history from your personal phone service webpage.

Personal Webpage.
Your Surfcity Phone Service Webpage allows you to view your phone system configuration, manage system settings and view your account history. You can even use our secure online interface to pay your monthly phone bill.

Information as of 07/07/05. Subject to change without notice.
Copyright © 2005 Surfcity Networks, Inc

 

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